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© 2019 John's Shop

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Terms & Conditions

John's Shop do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

    a. Take
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses, if the address book is used, and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used
fulfil customer orders.
    b. Administer and enhance the site and service.
    c. Only disclose information to third-parties for goods delivery purposes.

 

 

Returns

Your rights to return goods are protected under the EU Distance Selling Directive.

You are entitled to cancel your order and return the goods within 7 working days for a full refund, including the cost of delivery. Do this by contacting us by telephoning 01278 785380 and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.

Any goods returned should be in saleable condition.

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.

None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.

 

 

Despatch

We will normally send your order to you in 3-5 business days. International orders are generally received in under 10 days.

You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.

 

 

Payment

We Accept Payments using PayPal and all major credit cards, dont worry if you dont have a paypal account just click pay with card at the paypal screen to complete your purchase. 

 
 
 
 
 

Delivery Information

We will normally send your order to you in 3-5 business days. International orders are generally received in under 10 days.

All orders outside the United Kingdom please contact us before placing oders as the postage costs need to be calculated before shipment.

You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.

 

 

Privacy Policy

John's Shop do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses, if the address book is used, and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
    a. Take and
fulfil customer orders.
    b. Administer and enhance the site and service.
    c. Only disclose information to third-parties for goods delivery purposes.

 

 

Cookies

We use cookies to improve our users experience. Cookies are small files which are stored on your computer and designed to identify our users.

 

Voucher Code Policy

Vouchers codes are issued in a limited quantity, only one voucher per customer can be redeemed and cannot be used in Johns Shop high street stores, vouchers are NOT redeemable for cash.